Posted by Albertporter on January 27, 2003 at 17:09:21:
In Reply to: Expect and Official Response! posted by mark on January 25, 2003 at 15:35:30:
I am the "dealer" who is helping Joe S.
Roger West is working on this and will respond very soon. He and I discussed this at CES and after our return I spoke with him at length on the phone.
The Images Joe refers to came from me. Dr. West sent them to me after our phone conversation.
The problem is not the Mylar or the bias pot. My speakers have been repaired and are working satisfactorily. Joe's Soundlabs will be made right within a week.