Posted by Matt Rogers on February 12, 2003 at 03:33:54:
In Reply to: Late response to Sound Lab’s statement – (long) posted by Roy on February 08, 2003 at 07:51:15:
problem anyway. And based on what Dr West said: "we started a program of rebuilding every unit that used the nylon insulation" in his previous post at SLOG. You should be getting a new set of replacement anyway.
The argument about heat treatment (even if it was done according to SL recommendation) should be mute, if your panel is constructed with the faulty "nylon insulation" you should get a replacement.
I believe that when the dust settles, and when Dr. West has a chance to catch his breath with all these failures that he is facing, he would do the right thing by you.
In the mean time Roy, please keep your spirits up.
Cheers