Communication with SL

home Forums General Discussion Communication with SL

Viewing 2 reply threads
  • Author
    Posts
    • #202
      ahh
      Participant

      Are there alternatives to be tried other that the mail address/ phone on their web site? I have a “dead” backplate on my Pristine III+ suspecting the bias control which I understand another person on this forum experienced and with symptoms much alike.

    • #203
      Massimo Stefanizzi
      Participant

      Arm yourself with patience, sometimes they reply within two or three days.
      Regards Massimo 🙂

    • #206
      bk12
      Participant

      Yes, it does take a while these days but they will get back to you. I have more luck reaching them by phone when I need to reach them.

Viewing 2 reply threads
  • You must be logged in to reply to this topic.