Communication with SL

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    • November 22, 2019 at 7:01 am #206
      bk12
      Participant

      Yes, it does take a while these days but they will get back to you. I have more luck reaching them by phone when I need to reach them.

    • November 22, 2019 at 1:13 am #203
      Massimo Stefanizzi
      Participant

      Arm yourself with patience, sometimes they reply within two or three days.
      Regards Massimo 🙂

    • November 21, 2019 at 10:54 pm #202
      ahh
      Participant

      Are there alternatives to be tried other that the mail address/ phone on their web site? I have a “dead” backplate on my Pristine III+ suspecting the bias control which I understand another person on this forum experienced and with symptoms much alike.

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