Communication with SL

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  • This topic has 2 replies, 3 voices, and was last updated 5 years ago by bk12.
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    • #206
      bk12
      Participant

        Yes, it does take a while these days but they will get back to you. I have more luck reaching them by phone when I need to reach them.

      • #203
        Massimo Stefanizzi
        Participant

          Arm yourself with patience, sometimes they reply within two or three days.
          Regards Massimo 🙂

        • #202
          ahh
          Participant

            Are there alternatives to be tried other that the mail address/ phone on their web site? I have a “dead” backplate on my Pristine III+ suspecting the bias control which I understand another person on this forum experienced and with symptoms much alike.

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